Privacy Policy

1. Information We Collect

The contact form on this website asks you to provide the following information.

• Inquiry category (required)
• Name (required)
• Email address (required)
• Inquiry details (required)
• Company name, phone number, and address (optional)

We also record the date and time of submission. To prevent spam and unauthorised access, we temporarily process the IP address used for submission; it is not stored together with the content of your inquiry.

This website uses cookies to remember your display language and to manage administrator sign-in. We do not use cookies for browsing analytics or advertising.

2. Purpose of Use

We use the personal information entrusted to us only within the scope of the following purposes.

• Responding to and following up on your inquiry
• Preparing estimates, proposals, and construction arrangements
• Contacting you regarding aftercare following completed work
• Maintaining business records related to the above

If we need to use your information for any other purpose, we will obtain your consent beforehand. We do not send marketing communications without your consent.

3. Disclosure to Third Parties and Subcontracting of Work

We do not provide personal information to third parties except with your consent or where disclosure is required by law.

However, we may subcontract all or part of the requested construction work to partner contractors and specialist tradespeople. In such cases we share the information needed to carry out the work, such as your name, address, and contact details. We require these partners to maintain the same standard of security as we do, and we supervise them accordingly.

4. Use of External Services (Outsourcing)

We use the following external services to operate this website. All are used under our management, and we require each provider to maintain appropriate security measures.

• Storing inquiry records (database service)
• Sending inquiry notification emails (email delivery service)
• Blocking automated submissions and limiting repeated requests (bot protection and rate limiting services)

Servers for these services may be located outside Japan. If you would like information on the countries concerned and their data protection frameworks, please contact us using the details below.

5. Security Measures and Data Retention

To prevent unauthorised access, loss, destruction, alteration, or leakage of personal information, we encrypt communications (SSL/TLS) and restrict access to the administration area. Inquiry records can be viewed only by those engaged in our business operations.

After we have responded to your inquiry, we retain the information for purposes such as aftercare. Where it is no longer needed, we endeavour to delete it appropriately.

6. Requests for Disclosure, Correction, or Deletion

If you wish to be notified of the purpose of use, or to request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties regarding your personal information, please contact us using the details below. After verifying your identity, we will respond promptly in accordance with applicable law.

7. Company Details and Contact

• Company: Interior Abe Co., Ltd.
• Representative: Masao Abe
• Address: 224-7 Oshouzu, Tateyama, Nakaniikawa-gun, Toyama 930-0263, Japan
• Phone: 076-463-2135
• Hours: 9:00–17:00 (Closed Sat, Sun & holidays)